Terms and Conditions

The terms that apply to your use of our website and to purchases of our software.

Last updated: 26 September 2026

1. About us and these terms

This website is operated by One Bridge Technologies (ABN 32 900 422 332), based in Brisbane, Queensland, Australia (“One Bridge Technologies”, “we”, “us”, “our”). These Terms and Conditions apply to your use of this website and to any purchase of our software products through it, including Rental Proof. By using the website or making a purchase, you agree to these terms. If you do not agree, please do not use the website.

Our Privacy Policy and Cookie Policy form part of these terms.

2. Your consumer rights

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy you have under the ACL or any other law that cannot lawfully be excluded, restricted or modified. Where these terms are inconsistent with those rights, your rights under the law prevail.

3. Using this website

The information on this website is provided for general information about our business, services and products. We aim to keep it accurate and up to date, but it may change without notice and does not constitute a quote, proposal or professional advice for your particular circumstances.

You must not use this website in a way that is unlawful or that could damage, disable or impair it, including by attempting to gain unauthorised access to our systems, introducing malicious code, scraping it in a way that places an unreasonable load on it, or submitting spam, false or misleading information through our forms.

4. Enquiries and technology services

Sending an enquiry through this website does not create a contract. Software development, website, support, design, marketing and other services are provided under a separate written proposal, statement of work or agreement that sets out the scope, fees, timeframes and terms for that engagement. If there is any inconsistency, that agreement applies to the services.

5. Software products (Rental Proof)

5.1 Free trial

You may download Rental Proof and use all of its features free of charge for 14 days. When the trial ends, you can continue to view your existing records, and a licence key is required to add or edit records. We do not delete your records when a trial ends.

5.2 Prices and payment

Prices are shown in Australian dollars at the time of purchase. Payments are processed securely by Stripe, our payment provider. Your card details are entered on Stripe's checkout page and are never received or stored by us. A purchase is complete when Stripe confirms your payment.

5.3 Licence key and activation

After payment is confirmed, your licence key is displayed on screen and can be retrieved at any time using Find my licence key with your purchase email address and order number. Each licence key may be activated on the number of computers stated at the time of purchase. Activation requires a one-time internet connection. You must keep your licence key confidential and must not share, publish, resell or transfer it except with our written consent.

5.4 Licence terms

Use of Rental Proof is also governed by the End User Licence Agreement shown during installation. A licence gives you the right to use the software; it does not transfer ownership of the software or any intellectual property in it.

5.5 Your data

Rental Proof stores your properties, inspections, photographs and reports on your own computer. You are responsible for backing up your data using the built-in backup feature or your own backup arrangements. We do not receive your inspection records.

5.6 Not legal advice

Rental Proof helps you organise evidence and produce reports. It does not provide legal advice and does not determine legal responsibility, fair wear and tear, bond entitlements or the outcome of any dispute. You remain responsible for complying with the residential tenancy laws that apply to you and for using any official forms required by your state or territory.

6. Refunds

Because you can try Rental Proof free for 14 days before buying, we do not generally offer refunds if you simply change your mind. This does not affect your rights under the Australian Consumer Law. If the software has a major failure, you are entitled to a refund or replacement; if the failure is not major, we will fix it within a reasonable time, and if we cannot, you may be entitled to a refund.

To request help or a refund, email info@onebridgetechnologies.com.au with your order number. When a refund is processed, the related licence key is deactivated.

7. Intellectual property

The content, design, logos, graphics, text and software on this website and in our products are owned by or licensed to One Bridge Technologies and are protected by Australian and international intellectual property laws. You may view and print pages for your personal or internal business reference. You must not otherwise copy, reproduce, modify, distribute or commercially exploit any part of the website or our software without our prior written permission. Third-party names and trademarks belong to their respective owners.

8. Third-party websites and services

This website links to external websites, including websites for our other products, and uses third-party services such as Stripe for payments. We are not responsible for the content, availability or practices of websites and services we do not control, and their own terms and privacy policies apply to your use of them.

9. Availability

We aim to keep this website and our licence activation service available, but we do not guarantee uninterrupted or error-free access. We may suspend, change or discontinue any part of the website for maintenance, security or business reasons. Rental Proof continues to work offline once activated.

10. Limitation of liability

Subject to section 2, and to the maximum extent permitted by law:

  • we exclude all conditions, warranties and guarantees that are not expressly set out in these terms;
  • we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, data, goodwill or business opportunity, arising out of or in connection with this website or our products; and
  • where our liability for a failure to comply with a consumer guarantee can lawfully be limited, it is limited, at our option, to resupplying the goods or services or paying the cost of having them resupplied, or to replacing or repairing the goods or paying the cost of doing so.

11. Privacy

We handle personal information in accordance with our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time by publishing a new version on this page. The version published at the time you use the website or make a purchase applies to that use or purchase.

13. Governing law

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts entitled to hear appeals from them.

14. Contact us

If you have any questions about these terms, please contact us: